Betterfelt North America offers a One-Year Limited Warranty on all Betterfelt products.
Our warranty does not guarantee or imply an expectation of service life or in other words, Betterelt products are not guaranteed for a specific amount of time.
Betterfelt reserves the right to inspect any product for determination of a no cost repair or replacement.
If you should experience any defects in materials or workmanship please email firstname.lastname@example.org and include “Warranty Claim” in the subject line for instructions on how to proceed.
Our One-Year Limited Warranty covers the following:
- Quality of the felt – inconsistencies resulting in premature wear patterns
The following, not exhaustive list contains examples that are NOT Covered under Betterfelt’s One-Year Limited Warranty:
- Material failure caused by excessive wear, unreasonable use, or alterations
- Normal wear on soles or felt due to individual wear patterns, or heavy wear
- Poor fit